Alaska Primary Care Association cites tips from The Healthcare Survival Guide

February 26, 2010

The Alaska Primary Care Association, in conjunction with Northrim Benefits Group, cites tips from the Healthcare Survival Guide in its February wellness newsletter. The newsletter refers to the book’s helpful advice on lowering one’s prescription drug costs, including asking for free samples, seeking generic equivalents, and ordering medicine in bulk by mail.

To read the newsletter, click here and scroll down to page 2: http://www.alaskapca.org/uploadedFiles/February%202010%20Newsletter.pdf

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Watch coauthor Martin Rosen’s interview with FOX 29

February 18, 2010

On Wednesday, February 17, FOX 29’s Good Day Philadelphia welcomed Healthcare Survival Guide coauthor Martin Rosen. Coanchors Mike Jerrick and Sheinelle Jones asked Rosen to share with their viewers some of the book’s indispensible cost-saving tips.

To watch the interview, click here: http://www.healthadvocate.com/tv.aspx?v=myfoxphilly


Discover Health Advocacy: Real people, real stories, real results

February 10, 2010

We built our company, Health Advocate, Inc., to help people navigate the complex healthcare system and to provide them answers when they need them the most. Here is an example of how we have helped a member with a healthcare solution.

Problem: Unreasonable balance for a surgery bill

Sharon had emergency surgery at an in-network facility, but received a large out-of-network balance bill because the on-call surgeon who performed the procedure was not in her plan’s network. Although Sharon’s insurance company paid the claim at the highest plan benefit level (90 percent of allowable), Sharon was still left with a $4,230 balance.

Solution: Health Advocate negotiated with Sharon’s surgeon to lower her payment to $2,000, saving Sharon $2,230.


Discover Health Advocacy: Real people, real stories, real results

February 4, 2010

We built our company, Health Advocate, Inc., to help people navigate the complex healthcare system and to provide them answers when they need them the most. Here is an example of how we have helped a member with a healthcare solution.

Problem: Coverage denied for an experimental treatment

Mike had a Metatarsophalangeal Joint (MPJ) replacement surgery that his insurance company considered experimental and therefore did not cover. He appealed, but coverage was denied.

Solution: Health Advocate gathered research documentation about the surgery and submitted a letter to an Internal Review Office. The denial was subsequently overturned based on research supporting the benefits of the procedure. This saved Mike over $11,000 in hospital fees. Soon after, the insurance company updated their medical policy to cover surgery for certain procedures they did not previously cover.


Discover Health Advocacy: Real people, real stories, real results

February 2, 2010

We built our company, Health Advocate, Inc., to help people navigate the complex healthcare system and to provide them answers when they need them the most. Here is an example of how we have helped a member with a healthcare solution.

Problem: Unexpected charge for emergency care

Laura received a bill for an emergency service after her husband Joe, stricken with colon cancer, had to be rushed to the emergency room and admitted. Because Laura had not notified her insurance company of the admittance within 24 hours, they imposed a 50 percent penalty, resulting in a shocking $20,000 hospital bill.

Solution: Laura’s Personal Health Advocate helped her successfully appeal the bill and the denial was overturned. Unfortunately, during the appeal process, Joe passed away, leaving Laura with three small children and overwhelming debt. The sizeable sum saved by the appeal helped to ease the burden during this challenging time.