Discover Health Advocacy: Real people, real stories, real results

June 30, 2010

We built our company, Health Advocate, Inc., to help people navigate the complex healthcare system and to provide them answers when they need them the most. Here is an example of how we have helped a member with a healthcare solution.

Problem: Underinsured patient faced foreclosure

Edward, a part-time worker, had insurance coverage but not enough to cover several large hospital bills. As a result, Edward faced bankruptcy and foreclosure.

Solution:

Health Advocate informed him about “hardship/charity” assistance available through the hospital and helped him fill out the paperwork. As a result of this assistance, his inpatient hospital bills were cancelled. Health Advocate also negotiated with Edward’s physician to reduce Edward’s medical bills by 30 percent while working with his insurance company to successfully reprocess and pay past bills.

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Discover Health Advocacy: Real people, real stories, real results

June 15, 2010

We built our company, Health Advocate, Inc., to help people navigate the complex healthcare system and to provide them answers when they need them the most. Here is an example of how we have helped a member with a healthcare solution.
 
Problem: Underinsured patient faced foreclosure
 
Edward, a part-time worker, had insurance coverage but not enough to cover several large hospital bills. As a result, Edward faced bankruptcy and foreclosure.
 
Solution:

Health Advocate informed him about “hardship/charity” assistance available through the hospital and helped him fill out the paperwork. As a result of this assistance, his inpatient hospital bills were cancelled. Health Advocate also negotiated with Edward’s physician to reduce Edward’s medical bills by 30 percent while working with his insurance company to successfully reprocess and pay past bills.


Discover Health Advocacy: Real people, real stories, real results

June 11, 2010

We built our company, Health Advocate, Inc., to help people navigate the complex healthcare system and to provide them answers when they need them the most. Here is an example of how we have helped a member with a healthcare solution.

Problem: Comparing medical costs

Kelly’s child needed tubes in her ears because of repeated ear infections. She wanted to compare costs for this procedure and also wanted an estimate of what she could expect to pay.

Solution:

Health Advocate researched cost estimates for this procedure in her area; provided a detailed report listing low, likely, and high costs; and explained what her out-of-pocket costs we likely to be. This resulted in a potential savings of more than $7,000. 


Discover Health Advocacy: Real people, real stories, real results

June 10, 2010

We built our company, Health Advocate, Inc., to help people navigate the complex healthcare system and to provide them answers when they need them the most. Here is an example of how we have helped a member with a healthcare solution.

Problem: Lower-cost medication

Andrew’s benefits did not cover the expensive drug he needed for a rare illness.

Solution:

Health Advocate found an equally effective medication that Andrew’s plan agreed to cover.